Last Updated: 27 August 2025
1. Where do we ship from?
All SHOWSUN products are manufactured in China and dispatched directly from our factory or nearest fulfillment center.
2. Lead Time & Delivery Estimates
• Most destinations: 4–6 weeks from order date
• Europe: 8–10 weeks
These are estimates only. Warehouse or carrier capacity may occasionally extend the timeframe. If your order cannot be delivered within 90 days, we will:
a) notify you;
b) automatically cancel the order; and
c) issue a full refund.
3. Rush Orders / Event Deadlines
We cannot guarantee delivery by any specific date. Please place your order well in advance of critical deadlines. Orders in transit cannot be refunded; they must first be returned to us for refund processing.
4. Shipping Cost
Standard worldwide shipping is FREE on every order.
Need it faster? Contact us before checkout for a quote on express options.
5. Shipping Address
• Double-check your address before submitting the order.
• SHOWSUN is not liable for lost or mis-delivered packages caused by incorrect addresses.
• Address changes after dispatch incur a carrier re-routing fee. We will invoice you the exact amount charged by the carrier.
6. Lost, Stolen, or Mis-delivered Packages
• Signature service is available upon request.
• If tracking shows “delivered” but you cannot locate the parcel:
– Allow one additional business day; most parcels appear the next day.
– If still missing, you must open a trace/claim with the carrier within 7 days of the delivery scan. SHOWSUN requires a copy of the completed trace before issuing a replacement or refund.
• Items damaged or lost in transit will be replaced at no extra cost once the carrier confirms the loss.
7. Failed Delivery / Return to Sender
Carriers typically attempt delivery once. If no one is available, the parcel may be held locally for pickup or returned to us. In either case:
• Any return-shipping fee charged to SHOWSUN will be invoiced to you before we resend.
• If you choose to cancel instead, a 30 % restocking fee will be deducted from the refund to cover outbound and return shipping.
8. Destination-Specific Details
United States & Canada
• UPS door-to-door, 20–30 days (US) / 28–40 days (CA)
• Import duties & taxes prepaid by SHOWSUN.
Australia
• China Post Air Parcel: 25–50 days
• EMS upgrade: 5–20 days + handling
• Some made-to-order items may require up to 12 weeks.
Europe (UK, DE, FR, IT, ES, NL, BE, AT, DK, SE, CH, etc.)
• Royal Mail or UPS door-to-door, 28–60 days
• Import duties & taxes prepaid by SHOWSUN for standard shipping channels.
• To avoid unexpected duties, always choose the standard shipping option for GB, BE, PL, ES, DE, LU, AT, SE, HU.
UAE, Bahrain, Kuwait
• China–Middle East air/sea line: 10–35 days.
Russia
• China–Russia Special Line: 10–30 days.
If your country is not listed, email us for a custom quote.
9. Import Duties, VAT & Customs
Most parcels clear customs without additional charges. Should customs request paperwork, we will cooperate with you to provide it. Any eventual import duties, taxes, or brokerage fees are the buyer’s responsibility unless explicitly stated otherwise.
10. Handling Time
• Standard items: 1–10 business days.
• Customized or special-order items: add 3–4 business days.
11. Countries & Regions We Do NOT Ship To
Afghanistan, Armenia, Azerbaijan, Bangladesh, Bhutan, Georgia, India, Iraq, Jordan, Kuwait, Nepal, Oman, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Yemen, all African countries, all South American countries, and certain Pacific islands.
If you reside in any of these locations and still wish to purchase, contact us at service@showsunlighting.com for a manual freight quotation.
12. Contact SHOWSUN
Phone / WhatsApp: +86-15876028948
Email: service@showsunlighting.com
Thank you for choosing SHOWSUN!
Last Updated: 27 August 2025
1. 30-Day Satisfaction Guarantee
SHOWSUN wants you to love every light you buy. If you are not completely satisfied, you may return most new, unused items within 30 calendar days of delivery for a full refund or exchange.
2. Items That Cannot Be Returned
• Custom-made, customised, or made-to-order products
• Clearance / final-sale items (clearly marked “non-returnable”)
• Gift cards
If you are unsure whether your item qualifies, email service@showsunlighting.com with your order number and product details before shipping anything back.
3. How to Start a Return
Step 1 – Contact Us
Within 30 days of delivery, email service@showsunlighting.com or WhatsApp +86-15876028948 with:
• Your order number
• Reason for return & clear photos (if damaged/defective)
Step 2 – Receive Authorisation
We will reply within 1 business day with an RMA (Return Merchandise Authorisation) number and the return address.
Step 3 – Ship the Item Back
• Pack the product in its original carton with all accessories and documentation.
• Clearly write the RMA number on the outside of the box.
• Use a trackable shipping method and insure the parcel; SHOWSUN is not responsible for packages lost in transit to us.
Return shipping costs are borne by the customer unless the return is due to our error (wrong, defective, or damaged item).
4. Inspection & Processing
Once we receive and inspect the return we will notify you by email. Approved refunds are processed to the original payment method within 7 business days. Depending on your bank, the credit may take an additional 3-10 business days to appear.
5. Partial or Prorated Refunds
We reserve the right to offer a partial refund if:
• The item shows signs of use beyond normal inspection.
• Original packaging is missing or damaged.
• Any non-returnable parts are removed.
6. Exchanges
Need a different size, colour, or style? Follow the same return process and indicate you would like an exchange. We will reserve the new item once the original is in transit back to us.
7. Damaged, Defective, or Incorrect Items
If you received a damaged, defective, or wrong product:
• Report it within 7 days of delivery.
• Include photos and a brief description.
We will arrange a free replacement or full refund—including any return shipping costs—as quickly as possible.
8. Late or Missing Refunds
If you haven’t received an expected refund after 14 business days:
1. Check your bank account and credit-card statement.
2. Contact your payment provider; processing times vary.
3. If still unresolved, email service@showsunlighting.com with your order number and refund date for immediate assistance.
9. Warranty Returns & Repairs Beyond 30 Days
Every SHOWSUN light comes with a 2-year warranty against manufacturing defects. If a problem arises after the 30-day return window, email service@showsunlighting.com with your order details and photos. We may offer replacement parts, repair, or a discounted replacement unit at our discretion.
10. Gifts
If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the return. Otherwise, the refund will be issued to the original purchaser.
11. Restocking Fee
Standard returns are free of restocking fees. However, we reserve the right to apply a 15 % restocking fee for bulk or commercial orders returned without original packaging or after excessive handling.
12. Contact SHOWSUN Customer Care
Email: service@showsunlighting.com
WhatsApp / Phone: +86-15876028948
Hours: Monday–Friday 09:00–18:00 (GMT+8)
Thank you for choosing SHOWSUN. We are committed to making every lighting experience simple, safe, and satisfying.
31X27 Inch 8 Lights Candle Style Traditional Chandelier Small Antique Brass and Crystal Chandelier
by
Showsun
SKU: XS0103-8
Regular price
- Unit price
- / per
4.8
(6)
6 reviews
LOCAL ON-SITE REPAIR SERVICE— providing professional repair for any damage during shipping or regular use.
Quantity selected exceeds current stock
100% Secure payments
Your details are protected and safe with us.
Size
W79cm x H69cm / W31in x H27in
Description
Bring a touch of elegance to any space with this stunning small antique brass chandelier. This 8-light chandelier features a classic candle style design and is crafted from high-quality crystal and brass. Measuring 31 inches wide and 27 inches high, this versatile chandelier is perfect for foyers, hallways, dining rooms, or even bedrooms, adding a touch of timeless glamour without overwhelming the space.
Other Information
- Width: 31 inches
- Height: 27 inches
- Chain: 20 inches
- Material: brass, crystal
- Finish: antique brass
- Number of bulbs: 8
- Bulb included: YES
Adding product to your cart
Last Updated: 27 August 2025
1. Where do we ship from?
All SHOWSUN products are manufactured in China and dispatched directly from our factory or nearest fulfillment center.
2. Lead Time & Delivery Estimates
• Most destinations: 4–6 weeks from order date
• Europe: 8–10 weeks
These are estimates only. Warehouse or carrier capacity may occasionally extend the timeframe. If your order cannot be delivered within 90 days, we will:
a) notify you;
b) automatically cancel the order; and
c) issue a full refund.
3. Rush Orders / Event Deadlines
We cannot guarantee delivery by any specific date. Please place your order well in advance of critical deadlines. Orders in transit cannot be refunded; they must first be returned to us for refund processing.
4. Shipping Cost
Standard worldwide shipping is FREE on every order.
Need it faster? Contact us before checkout for a quote on express options.
5. Shipping Address
• Double-check your address before submitting the order.
• SHOWSUN is not liable for lost or mis-delivered packages caused by incorrect addresses.
• Address changes after dispatch incur a carrier re-routing fee. We will invoice you the exact amount charged by the carrier.
6. Lost, Stolen, or Mis-delivered Packages
• Signature service is available upon request.
• If tracking shows “delivered” but you cannot locate the parcel:
– Allow one additional business day; most parcels appear the next day.
– If still missing, you must open a trace/claim with the carrier within 7 days of the delivery scan. SHOWSUN requires a copy of the completed trace before issuing a replacement or refund.
• Items damaged or lost in transit will be replaced at no extra cost once the carrier confirms the loss.
7. Failed Delivery / Return to Sender
Carriers typically attempt delivery once. If no one is available, the parcel may be held locally for pickup or returned to us. In either case:
• Any return-shipping fee charged to SHOWSUN will be invoiced to you before we resend.
• If you choose to cancel instead, a 30 % restocking fee will be deducted from the refund to cover outbound and return shipping.
8. Destination-Specific Details
United States & Canada
• UPS door-to-door, 20–30 days (US) / 28–40 days (CA)
• Import duties & taxes prepaid by SHOWSUN.
Australia
• China Post Air Parcel: 25–50 days
• EMS upgrade: 5–20 days + handling
• Some made-to-order items may require up to 12 weeks.
Europe (UK, DE, FR, IT, ES, NL, BE, AT, DK, SE, CH, etc.)
• Royal Mail or UPS door-to-door, 28–60 days
• Import duties & taxes prepaid by SHOWSUN for standard shipping channels.
• To avoid unexpected duties, always choose the standard shipping option for GB, BE, PL, ES, DE, LU, AT, SE, HU.
UAE, Bahrain, Kuwait
• China–Middle East air/sea line: 10–35 days.
Russia
• China–Russia Special Line: 10–30 days.
If your country is not listed, email us for a custom quote.
9. Import Duties, VAT & Customs
Most parcels clear customs without additional charges. Should customs request paperwork, we will cooperate with you to provide it. Any eventual import duties, taxes, or brokerage fees are the buyer’s responsibility unless explicitly stated otherwise.
10. Handling Time
• Standard items: 1–10 business days.
• Customized or special-order items: add 3–4 business days.
11. Countries & Regions We Do NOT Ship To
Afghanistan, Armenia, Azerbaijan, Bangladesh, Bhutan, Georgia, India, Iraq, Jordan, Kuwait, Nepal, Oman, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Yemen, all African countries, all South American countries, and certain Pacific islands.
If you reside in any of these locations and still wish to purchase, contact us at service@showsunlighting.com for a manual freight quotation.
12. Contact SHOWSUN
Phone / WhatsApp: +86-15876028948
Email: service@showsunlighting.com
Thank you for choosing SHOWSUN!
Last Updated: 27 August 2025
1. 30-Day Satisfaction Guarantee
SHOWSUN wants you to love every light you buy. If you are not completely satisfied, you may return most new, unused items within 30 calendar days of delivery for a full refund or exchange.
2. Items That Cannot Be Returned
• Custom-made, customised, or made-to-order products
• Clearance / final-sale items (clearly marked “non-returnable”)
• Gift cards
If you are unsure whether your item qualifies, email service@showsunlighting.com with your order number and product details before shipping anything back.
3. How to Start a Return
Step 1 – Contact Us
Within 30 days of delivery, email service@showsunlighting.com or WhatsApp +86-15876028948 with:
• Your order number
• Reason for return & clear photos (if damaged/defective)
Step 2 – Receive Authorisation
We will reply within 1 business day with an RMA (Return Merchandise Authorisation) number and the return address.
Step 3 – Ship the Item Back
• Pack the product in its original carton with all accessories and documentation.
• Clearly write the RMA number on the outside of the box.
• Use a trackable shipping method and insure the parcel; SHOWSUN is not responsible for packages lost in transit to us.
Return shipping costs are borne by the customer unless the return is due to our error (wrong, defective, or damaged item).
4. Inspection & Processing
Once we receive and inspect the return we will notify you by email. Approved refunds are processed to the original payment method within 7 business days. Depending on your bank, the credit may take an additional 3-10 business days to appear.
5. Partial or Prorated Refunds
We reserve the right to offer a partial refund if:
• The item shows signs of use beyond normal inspection.
• Original packaging is missing or damaged.
• Any non-returnable parts are removed.
6. Exchanges
Need a different size, colour, or style? Follow the same return process and indicate you would like an exchange. We will reserve the new item once the original is in transit back to us.
7. Damaged, Defective, or Incorrect Items
If you received a damaged, defective, or wrong product:
• Report it within 7 days of delivery.
• Include photos and a brief description.
We will arrange a free replacement or full refund—including any return shipping costs—as quickly as possible.
8. Late or Missing Refunds
If you haven’t received an expected refund after 14 business days:
1. Check your bank account and credit-card statement.
2. Contact your payment provider; processing times vary.
3. If still unresolved, email service@showsunlighting.com with your order number and refund date for immediate assistance.
9. Warranty Returns & Repairs Beyond 30 Days
Every SHOWSUN light comes with a 2-year warranty against manufacturing defects. If a problem arises after the 30-day return window, email service@showsunlighting.com with your order details and photos. We may offer replacement parts, repair, or a discounted replacement unit at our discretion.
10. Gifts
If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the return. Otherwise, the refund will be issued to the original purchaser.
11. Restocking Fee
Standard returns are free of restocking fees. However, we reserve the right to apply a 15 % restocking fee for bulk or commercial orders returned without original packaging or after excessive handling.
12. Contact SHOWSUN Customer Care
Email: service@showsunlighting.com
WhatsApp / Phone: +86-15876028948
Hours: Monday–Friday 09:00–18:00 (GMT+8)
Thank you for choosing SHOWSUN. We are committed to making every lighting experience simple, safe, and satisfying.
Thanksgiving special events
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An additional 10% Thanksgiving discount will be automatically applied at checkout (can be combined with other discounts, with some items offering up to 30% off).
Fast, free shipping
30-day free returns
4.9 stars based on 499 reviews
Dedicated support
F
Finn & Sloane Carter The entrance area is small, and choosing this 31×27 lamp is very correct! It doesn't take up space and is particularly high-grade. Now the first glance at the entrance is very amazing～
J
Julian & Emery Taylor We've always wanted to create a "retro and exquisite" dining atmosphere in our 15㎡ dining room, and this 31-inch-wide, 27-inch-high brass crystal chandelier is simply the finishing touch! The retro hue of the brass matches the dark wood dining table perfectly. The warm light from the 8 candle-shaped lamps shines through the crystals, making the food look like a Michelin plating — even ordinary pasta seems to have an artistic feel. The crystal pendants refract tiny light spots under the light, and friends can't help but praise when they come for dinner: "This lamp in your dining room is so stylish, it's like bringing the elegance of old Europe here." The most surprising part is the details — the brass carvings are as delicate as artworks, and the crystal cutting is also very uniform. It leaves no traces even after wiping several times. Now every meal, the atmosphere created by the light makes eating a pleasure. This lamp is really the right choice～
T
Theo & Lila Quinn Our 20㎡ small living room always felt "cozy but lacked a bit of luxury" before. After replacing it with this brass crystal chandelier, it instantly has a light luxury vibe! The 31-inch width doesn't look bulky in the center of the living room, and the 27-inch height also makes the 3-meter ceiling more coordinated. The warm gold of the brass matches the beige wall covering and light gray sofa perfectly. The crystal has a strong sense of draping, and when the 8 lamps are on, the entire living room is covered with a layer of gentle golden 纱. Lying on the sofa reading on weekends, the warm light shines through the crystals onto the pages, and even the words seem to become gentler. When friends come to visit, they notice this lamp at first glance and say, "Your living room looks much more luxurious now, and this lamp is indispensable." It feels really good to hear that, and I feel the money is well spent～
K
Kai & Sora Chen Installing this 31×27 chandelier in the bedroom is amazing! When the warm light shines, the crystals are blingbling, and the brass also has a great texture. Now the bedroom is both cozy and romantic～
J
Jasper & Lila Voss After installing this brass crystal lamp in the dining room, friends ask where to buy it when they come for dinner, saying it looks particularly high-end and makes me feel very proud～
Customers are saying
4.85 ★ (1173)
Verified
Frequently asked
Yes, we have a complete supply chain from production to after-sales service. You can choose your favorite lighting fixtures from our store, or provide design drawings for custom production.
We are having a seasonal promotion to welcome the upcoming Thanksgiving, with greater discounts the more you buy.
The goods are generally delivered to the address you provided within 30 to 60 days after payment. The delivery time may vary for different products. You can inquire online with our staff after selecting your desired lighting fixtures in the store, and we will provide you with the logistics time required for the specific products.
We offer a 30-day return policy, which means you can request a return within 30 days after receiving your item. All returns must have prior authorization and meet return requirements. Any return without authorization is not qualified for a refund.
Return Requirements:
- In brand new conditions.
- In their original box and packing materials.
- Consist of all parts and accessories received.
Return Procedure
- Please contact us first at service@showsunlighting.com to initiate a return, explaining the reasons.
- Please return the item to the address given by us after your return request is accepted.
- Please send us pictures of the inside and outside of the package before shipping out to approve it is in the original condition.
- Please use the same logistics we used to send you the product to return the item.
- Please give us tracking number after the item is shipped out.
Note:
If the return is due to manufacturing defect or shipping damage, please send photos or videos to us for verification within 48 hours, we will cover the return shipping cost in this case. However, if the return is due to customer's reason, for example: don't like the product, change his/ her mind, order the wrong size etc, you need pay for the return shipping cost and any other fees caused by return. And the shipping cost we paid for delivering the item to you will also be deducted from the refund.
Return Shipping Address
4th Floor, Building A, No 1, Tongfu South Road, Guzhen Town, Zhongshan City, Guangdong Province, China 528421
Refund
Once the returned item is received, it will be inspected. If the item is in its original package, unused, undamaged, no part or accessory is missing, the refund will be processed in 1-3 business days at the same payment method as the original route. We will send you a confirmation email once the refund is completed. Generally you will receive the refund in 3-7 business days. If you don't receive the refund after 7 business days, please check with your bank or credit card company.
Conditions Unqualified for Refund
We will not be able to provide a refund for any of the following reasons.
- Returned item is damaged.
- Returned item has missing part.
- Returned item has scratch or other quality issues.
To avoid these issues, please ensure the safety of package and use good reliable logistic company when you return the item.
Non-returnable Items
Certain types of items cannot be returned, like installed items, on sale items, customized items, damaged items caused by customers.
Exchange of Goods
If you don't like the item received for your own reason and would like to exchange for another one, please follow the same conditions as our "return and refund policy", then buy a new item you love.
Damages and Issues
Please inspect your item upon reception. If there is any manufacturing issue or damage, please send photos or videos to us for verification within 48 hours. Either we send free replacement part to you or you request a return and refund.
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Real customer stories
4.85 ★ (1173)
Verified
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Need custom services or lighting project inquiries? Contact us via WhatsApp in the bottom-left corner—we’ll reply promptly.
a shopping mall in the US
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